SmartFix Appliance Repair — we fix refrigerators, washers, dryers, ovens, dishwashers, and more.
Fully insured · No obligation
or call (980) 332-2443Choose SmartFix for stress-free appliance repair: local experts, same-day appointments and booking that is open around the clock, and a proven track record of satisfied homeowners in Charlotte and surrounding areas.
Our skilled technicians bring many years of experience, quickly diagnosing and repairing all types of appliances. Our 5-star customer reviews reflect our commitment to quality service.
We know your appliances matter every day, so we offer quick and reliable repairs. Same-day service is often available to keep your kitchen running
From ovens and refrigerators to dishwashers, we repair a wide range of appliances. Our skilled technicians know all major brands, so no issue is too complex
We value transparency. Fair quotes, no hidden fees, and your satisfaction comes first. We ensure quality service and keep you informed until the job is done
My dryer had been making a loud noise for a few days. The technician who can out to fix it, Sam, was very knowledgeable and was able to diagnose the issue quickly. I tried calling multiple companies before speaking with Elina who was very courteous and professional and scheduled the appointment same day. I will definitely use their service in the future if needed.
After fighting with GE to get the replacement motor because GE kept messing up, I finally got it yesterday and Nikolay came out today, put it on and was in and out super quickly! Amazing service! I will definitely be using you guys again if I need future services! 10/10 service, kindness, clear discussions about what was happening, easy to schedule, well priced and he left the room exactly as he found it! No mess left behind! Thank you so much!
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Nikolay came out today. He is one of the guys that knows about 2 in 1 washer dryer combos(Remember; 2 in 1 machines are newer and very complicated). He was super nice when he came over, followed my call/text and no knock request, personable, knowledgeable, kind, and knows his stuff! I showed him a video I took so he could hear the noise it was making and he said it sounds like it could be the bearing and even showed me the parts diagram on how the machine worked which was cool! He opened up my machine and played around in there for just a few minutes and came to let me know excellent news! It wasn't the bearing after all(my husband had me listen to YouTube videos and it definitely sounded like the bearing to us)! It was the motor, which is cheaper to replace but then HE called GE and found out it was actually under warranty!!! I am THRILLED to say the least!
The whole team is wonderful to work with, sweet, kind and they went above and beyond to make sure I was comfortable with the whole process, cost and they will be back once GE sends me a new motor!
-ORIGINAL REVIEW AT 4 STARS-
Sergei was super nice but because I have a 2 in 1 and the booking person likely isn't also doing repairs so doesn't know, these machines are new and don't come up often, he was unable to give repair pricing because the parts aren't available in their ordering system so he had to make calls to check on pricing, which I still haven't gotten, and was letting me know the repair could be upwards of $1400 for a bearing because of the labor that goes into it. He should be paid appropriately, I am NOT arguing that at all. But maybe the company needs to do some training on newer systems or at least tell the booking staff they aren't proficient in these machines so they don't book them rather than booking just to take the casing off the outside of the machine for $75.
Again, the booking person NOR the tech are at fault here. Its just a newer style of machine that needs to be brought up in their trainings.
I'm sure this company could do a good job if the techs were knowledgeable on the newer 2 in 1 machines
SmartFix appliance repair provided excellent service. Sergei Proshin arrived exactly within the time frame I was quoted to diagnos my washing machine that was stopping on the spin cycle as the drum would hit the sides of the washer violently due to a damaged suspension spring. He explained in detail why this was happening and what caused it. He then told me they would need to order the replacement part and would be back in two days to repair it. And that exactly what he did. He also answered questions I had about possibly getring a front load washer which tremendously helped me make the decision to switch or not. Needless to say, I decided to stay with my top loading washer because he explained how much more it would cost to fix a front loader washer. Sergei was very professional and had a great personality. My washer was fixed within the hour after he returned with the parts needed. I am extremely satisfied with his work and the very affordable price to fix the washing machine. Thank you SmartFix and Sergei. Keep up the great work and work ethic. I absolutely recommend SmartFix for any appliance repair before just going to get a new one.
I had an exceptional experience with Sergei from SmartFix Appliance Repair today. From the moment he arrived, it was clear he is extremely knowledgeable, professional, and takes real pride in his work.
Sergei conducted a thorough, methodical diagnostic of my GE gas range and took the time to walk me through exactly what he was seeing. He didn’t just provide a quick surface-level assessment—he dug into the root cause, identified issues with the gas flow and internal components, and clearly explained both the technical problem and the potential risks in a way that was easy to understand.
What stood out most was his honesty and integrity. Rather than pushing for an expensive repair, Sergei gave a transparent recommendation that the unit should be replaced due to safety concerns and the likelihood of additional internal issues. That level of professionalism and customer-first mindset is rare.
He also provided a detailed write-up, cost breakdown, and clear next steps, which made it easy for me to escalate the issue with the manufacturer. His guidance gave me complete confidence in how to move forward.
On top of all that, Sergei was punctual, respectful of my home, and extremely easy to work with throughout the entire process.
If you’re looking for someone who is not only technically skilled but also honest, thorough, and genuinely looking out for your best interest, I highly recommend Sergei and SmartFix Appliance Repair. This is exactly how service should be done.
We had an emergency door repair as our Frigidaire Professional freezer door fell off today. They put me on an “emergency” list and came within 2 hours. I truly appreciate the text photo of the gentleman coming to fix my fridge. The repair guy (Alex) was excellent. He quickly assessed the issue, resolved the problem and put my door back on. We were back up and running within a couple of hours. I will keep this service in my repair folder. Professional and quick. Reasonable repair costs too! THANK YOU!
Excellent service Pleasant attitude and rapport and professional in every aspect will definitely call on you again !!!
Alex is a true professional. His work is effecient and his customer service exceeds anyone else we’d have encountered in the repair business. I will request Smart Fix and Alex to anyone needing g repair services.
Excellent workmanship, polite and arrive on time I will definitely use them again and I recommend them
Alex was professional and thorough. He tested the dryer to make sure that it was working properly. It took him less than 30 minutes and he provided excellent customer service.
An independent, Charlotte-based repair company with 1,206 Google reviews behind the work. Here is what we bring to your appliance.
We open sealed refrigeration systems and replace compressors — the work that decides whether a refrigerator, freezer or wine cooler gets repaired or replaced.
We fit manufacturer original parts, so what goes back into your appliance matches what left the factory.
Every repair is backed by a 90-day warranty covering both the parts we fit and the work we do.
We carry active insurance on every job, so you are covered while we work in your home.
Eleven technicians cover Charlotte and the surrounding towns in North Carolina and South Carolina — enough of a team to keep same-day appointments realistic.
5 years of appliance repair across the Charlotte metro, and 1,206 Google reviews as the public record of it.
Explore expert advice, helpful guides, and the latest trends in appliance maintenance and repair. Keep your home running smoothly with our tips and insights
Oven not reaching temperature or preheating slowly? Discover the real causes and fixes, then book same-day repair with SmartFix Appliance Repair.
Leaking, loud, or not cold enough? See the top 5 fridge problems Charlotte homeowners face — and how to fix them. Book same-day repair today!
Refrigerator not cooling after a repair? See why fixes fail and what a good refrigerator repair service does differently. Same-day service in Charlotte, NC.
Choose SmartFix Appliance Repair Company for reliable and convenient service backed by 5 years of specialist appliance repair in Charlotte and a team of 11 technicians, including same-day repairs, online booking that is open 24/7, and a commitment to excellence reflected in our 4.9-star rating from 1,206 Google reviews, and we are a BBB Accredited Business. We’re dedicated to keeping your properties in top condition, serving Charlotte and all nearby cities from Mooresville to Waxhaw.
Repair costs vary depending on the appliance type, brand, and the extent of the problem. Our technicians provide transparent quotes after diagnosing the issue, so you know the cost upfront.
Yes, we strive to offer same-day or next-day repair services whenever possible. Contact us early in the day to increase your chances of getting a quick appointment.
Yes. Every repair is backed by a 90-day warranty on parts and labor. If the same fault returns inside that period, we come back and put it right at no extra cost.
Scheduling a repair is easy. You can either call our customer service hotline or use the online booking form on our website. Provide details about the appliance, the issue you’re facing, and your preferred time for the repair.
You can browse the service area and select the location that suits you, then our experts will promptly come to you
