Refrigerators, laundry and cooking appliances — diagnosed and repaired across Charlotte, NC.
Fully insured · No obligation
Available 24/7 — Call or Book Anytime! Technician Service Hours: 8 AM – 8 PM, 7 Days a Week.
or call (980) 332-2443Amana stands as a venerable emblem of reliability and innovation in the realm of home appliances. For over eight decades, our brand has dedicated itself to crafting appliances that not only meet the demands of modern living but also exceed expectations. Amana products are meticulously designed to embody the principles of durability and practicality, offering families a seamless integration of functionality into their daily routines. With a legacy of pioneering innovations like the first consumer microwave oven, Amana continues to shape the landscape of convenience and quality, catering to households that prioritize dependable performance without compromise.
Amana has been a fixture in American kitchens and laundry rooms for more than eight decades, and its reputation rests on plain durability rather than novelty. The line runs from top-load washers and electric dryers to refrigerators, ranges and dishwashers, most of them built around uncomplicated controls and parts that are still available years after purchase.
That longevity is exactly why we see so many of them: an Amana that has run daily since the last decade usually needs one worn component replaced, not replacing itself. SmartFix repairs Amana refrigerators, freezers, washers, dryers, ranges, ovens and dishwashers throughout Charlotte and the surrounding NC and SC cities, and the technician who arrives diagnoses the fault before quoting it. Most of what we replace on an Amana is a wear part — a drive belt, a water inlet valve, a thermostat, a defrost component — and those remain straightforward to source.
SmartFix Appliance Repair is an independent appliance repair company. We are not affiliated with, endorsed by or authorized by Amana or its parent companies, and we use the Amana name only to describe the appliances we service.
These are the Amana complaints that come up most often on our Charlotte service calls. If yours is not on the list, describe it when you book — the technician diagnoses the appliance on site either way.
Volodymyr was great! He took the time to thoroughly explain the cause of the issue with my Washing Machine, and also showed me the old part that needed to be replaced. Volodymyr was friendly and seemed very knowledgeable. I'm happy with my first SmartFix experience!
Had an issue with our dryer that needed to be fixed. Booked an appointment online and received a text less than 10 minutes later that they had availability for my requested time a slot.
Rodion arrived at our home less than 2 hours later and completed the repair in about 20 minutes. He was on time, respectful, and professional.
Would highly recommend Rodion and SmartFix.
I had a great experience with SmartFix Appliance Repair. Bohdan Zhaivoronok repaired both my refrigerator and cooktop, and I am very satisfied with their service. The Bohdan(technician) was professional, knowledgeable, and efficient in diagnosing and fixing the issues. Everything was handled smoothly, and both appliances are now working perfectly.
I truly appreciate their professionalism, quality of work, and excellent customer service. I would definitely recommend SmartFix Appliance Repair to anyone looking for reliable and trustworthy appliance repair services.
Thank you for the outstanding service!
My technician was
Mr. VOLODYMYR BOSENKO He is a gentle giant. The first thing that strict me with my tech, VOLO, Was his height I never asked him, but I believe he’s 6’5 +, Very well spoken, very energetic with his job, extremely educated and not just about dryers, but I believe in the world in general. He did a phenomenal job repairing my dryer, and for cleaning out they had accumulated in the bottom of the dryer. He was not late, and cleaned up his area quickly and efficiently. VOLO Once again is an amazing technician that can repair most likely anything you have that’s broken. I enjoyed learning about him and his family. Why? I’ll make it brief, he is from the Ukraine. and his wife is from Russia (that should be enough right there, If you know your history), with three children 2 in college & 1 in high school and they are all very accomplished in their own way. In The Ukraine VOLO Was a world renowned referee for the world volleyball tournament tournaments. He worked alongside some of Ukraine’s top officials, most likely, including the president at that time(so interesting). I believe VOLO could own his on company instead of working for someone else due to his education, skill set, his common sense approach and his amazing customer service skills. You just never know who you’re going to meet. Everyone has a history good or bad, interesting or not, just listen and you will be amazed.
My dryer had been making a loud noise for a few days. The technician who can out to fix it, Sam, was very knowledgeable and was able to diagnose the issue quickly. I tried calling multiple companies before speaking with Elina who was very courteous and professional and scheduled the appointment same day. I will definitely use their service in the future if needed.
After fighting with GE to get the replacement motor because GE kept messing up, I finally got it yesterday and Nikolay came out today, put it on and was in and out super quickly! Amazing service! I will definitely be using you guys again if I need future services! 10/10 service, kindness, clear discussions about what was happening, easy to schedule, well priced and he left the room exactly as he found it! No mess left behind! Thank you so much!
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Nikolay came out today. He is one of the guys that knows about 2 in 1 washer dryer combos(Remember; 2 in 1 machines are newer and very complicated). He was super nice when he came over, followed my call/text and no knock request, personable, knowledgeable, kind, and knows his stuff! I showed him a video I took so he could hear the noise it was making and he said it sounds like it could be the bearing and even showed me the parts diagram on how the machine worked which was cool! He opened up my machine and played around in there for just a few minutes and came to let me know excellent news! It wasn't the bearing after all(my husband had me listen to YouTube videos and it definitely sounded like the bearing to us)! It was the motor, which is cheaper to replace but then HE called GE and found out it was actually under warranty!!! I am THRILLED to say the least!
The whole team is wonderful to work with, sweet, kind and they went above and beyond to make sure I was comfortable with the whole process, cost and they will be back once GE sends me a new motor!
-ORIGINAL REVIEW AT 4 STARS-
Sergei was super nice but because I have a 2 in 1 and the booking person likely isn't also doing repairs so doesn't know, these machines are new and don't come up often, he was unable to give repair pricing because the parts aren't available in their ordering system so he had to make calls to check on pricing, which I still haven't gotten, and was letting me know the repair could be upwards of $1400 for a bearing because of the labor that goes into it. He should be paid appropriately, I am NOT arguing that at all. But maybe the company needs to do some training on newer systems or at least tell the booking staff they aren't proficient in these machines so they don't book them rather than booking just to take the casing off the outside of the machine for $75.
Again, the booking person NOR the tech are at fault here. Its just a newer style of machine that needs to be brought up in their trainings.
I'm sure this company could do a good job if the techs were knowledgeable on the newer 2 in 1 machines
Yes. We are an independent repair company based in Charlotte, NC, and we cover the city plus the 25 surrounding towns in North and South Carolina. You do not need a service contract or proof of purchase to book a visit — tell us the appliance and the symptom and we schedule a technician.
Often, yes — same-day service is available whenever a slot is still open in your area. Booking is online around the clock; you can also call (980) 332-2443 or text (980) 449-6638, which is text only, 24/7.
The technician diagnoses the appliance at your home, tells you which part has failed and what the repair will cost, and starts work only once you have agreed to that price. Our current promotion, $15 Off Labor, is applied to the labor part of the invoice.
Our vans carry the parts that fail most often — belts, pumps, valves, igniters, thermostats, door seals and the control boards we replace week in, week out. Anything less common is ordered from our suppliers and fitted on a return visit, and we confirm the part and the price with you before ordering it.
Yes. Amana laundry and refrigeration units are regularly worth repairing well past ten years, because the parts that fail — belts, pumps, thermostats, elements — are still obtainable. The technician tells you on site if a repair no longer makes economic sense, and you are free to decline it.
Usually it is one fault, not two. On most Amana top- and bottom-freezer designs a single sealed system and one air path serve both compartments, so a defrost failure, a blocked vent or a dead evaporator fan shows up as uneven cooling. It is a standard diagnosis and normally a single-visit repair.
Same-day appointments are often available and booking is open 24/7. Diagnosis first, price second, repair third.
