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Contact

(980) 987 - 7083
(980) 259 - 8040 text only 24/7
smartfixappliances@gmail.com

Office Hours

  • Sun : 9 am – 4pm
  • Mo – Fr : 8 am – 8 pm
  • St : 9 am – 6pm

Location

Charlotte, NC, 28269

Frequently Asked Questions (FAQ) – Appliance Repair Services

At SmartFix, we understand how frustrating it can be when your appliances stop working. That’s why we’re committed to providing fast, reliable, and professional appliance repair services to get your home running smoothly again. To help answer common questions about our services, we’ve put together this FAQ section. If you don’t find the answer you’re looking for, feel free to contact us!

What types of appliances do you repair?

We specialize in repairing a wide range of household appliances, including refrigerators, ovens, dishwashers, washers, dryers, microwaves, and more. Our expert technicians are trained to handle various brands and models.

How long does a typical repair take?

Repair times vary depending on the complexity of the issue. Many common repairs can be completed the same day. Our goal is to provide prompt and efficient service to minimize any inconvenience.

Do you offer emergency appliance repair services?

Yes! We provide 24-hour and emergency repair services to ensure your appliances are back up and running as quickly as possible.

What brands do you service?

We repair a variety of major appliance brands, including Whirlpool, Samsung, LG, GE, Maytag, Bosch, KitchenAid, and many more.

Do you use original parts for repairs?

Whenever possible, we use original manufacturer parts to ensure the best quality and longevity of your appliance repairs.

Can I schedule an appointment online?

Yes! You can easily schedule an appointment through our website or by giving us a call.

Do you offer maintenance services to prevent future breakdowns?

Absolutely! We provide routine maintenance services to help extend the life of your appliances and prevent unexpected breakdowns.

What should I do if my appliance breaks down?

If your appliance stops working, unplug it (if possible) and avoid attempting DIY repairs, as this may cause further damage. Contact us for a professional diagnosis and fast repair service.

How much does a repair typically cost?

The cost of repairs depends on the type of appliance, the nature of the issue, and the parts required. We offer transparent pricing and will provide you with a detailed quote before proceeding with any work.

Do you offer any warranties or guarantees on your repairs?

Yes! We stand by the quality of our work and offer warranties on parts and labor. Our commitment is to provide reliable repairs that last.

What types of payment do you accept?

We accept cash, credit/debit cards, and other common payment methods for your convenience.

Can you provide a quote over the phone?

While we can give a general estimate based on the issue you describe, an in-person assessment by our technician is usually necessary for an accurate quote.

Do you charge a service call fee?

Yes, we charge a nominal service call fee, which covers the cost of diagnosing the issue. This fee is often applied toward the total cost of repair if you proceed with our services.

Why should I choose your company for appliance repair?
  • Expertise & Experience: Our technicians have years of hands-on experience and are skilled at diagnosing and repairing appliances efficiently.
  • Same-Day & Emergency Service: We offer 24-hour and same-day repair services to ensure minimal disruption to your routine.
  • Affordable & Transparent Pricing: We provide cost-effective repair solutions without compromising on quality.
  • Reliable & Customer-Focused: Your satisfaction is our top priority. We take pride in delivering exceptional service and long-lasting repairs.