Freezer Leak in Concord, NC

Problem Description:
A customer in Concord, NC, contacted SmartFix Appliance Repair because their freezer was leaking water, causing a mess and potentially leading to further damage. The client needed a quick resolution to prevent any additional issues and restore the freezer’s proper functioning.

Solution:
Technician Kostya Volkov arrived on-site and promptly began diagnosing the cause of the freezer leak. He first checked and cleared the drainage system to ensure there were no blockages preventing proper water flow. Kostya also inspected the defrost system, confirming that it was working properly and not contributing to the leak. Lastly, he verified the freezer’s temperature settings to ensure they were set correctly and not causing condensation that could lead to water leakage.

After addressing the drainage, defrost system, and temperature settings, Kostya tested the freezer to ensure the leak was resolved, and the appliance was functioning as expected.

Time Spent: 30 min.