Problem Description:
A customer in Waxhaw, NC, reached out to SmartFix Appliance Repair, reporting loud banging and rattling noises coming from their washing machine during the spin cycle. The noise was disruptive and raised concerns about potential damage to the appliance.
Diagnosis and Solution:
Our skilled technician, Russel Hrachou, arrived promptly to assess the issue and apply a targeted solution. Here’s a breakdown of his approach:
Inspection and Diagnosis:
Russel carefully inspected the washing machine, paying close attention to the sounds produced during the spin cycle. He looked for visible signs of wear and checked for misalignment in the internal components.
Identifying the Cause:
After a thorough evaluation, Russel determined that the loud noises were caused by damaged shock absorbers, which are essential for stabilizing the drum and reducing vibration during the spin cycle.
Replacement of Shock Absorbers:
To address the issue, Russel replaced the worn shock absorbers with durable, high-quality parts, ensuring they were securely installed.
Drum Alignment Check:
Following the replacement, Russel verified that the drum was properly aligned and balanced, which is key to the washer’s smooth operation.
Thorough Testing:
After completing the repairs, Russel conducted multiple tests to confirm the washing machine was functioning quietly and efficiently, with no residual noise during the spin cycle.
Outcome:
The repair was a success, with the washer restored to quiet and smooth operation. The customer was very pleased with Russel’s professionalism and expertise, expressing relief that the washer no longer disrupted the household.
Why Choose SmartFix Appliance Repair?
SmartFix Appliance Repair is committed to providing top-notch appliance repair services in Waxhaw, NC. Our knowledgeable technicians are well-equipped to handle a wide variety of appliance issues, delivering effective and timely solutions. If your washer or any other appliance needs repair, we’re here to help!
