Overview:
A resident in Huntersville, NC, contacted SmartFix Appliance Repair regarding a malfunctioning oven fan. The client noticed that the fan was no longer operating during use, leading to uneven heating and longer cooking times. Seeking to restore full functionality to the appliance, they requested a prompt repair.
Problem Description:
The client reported that the oven’s fan had stopped working, resulting in poor air circulation inside the appliance. This issue caused uneven cooking results and was affecting the usability of the oven. Concerned about potential damage to internal components and disrupted meal preparation, the client called for immediate professional assistance.
Diagnosis and Solution:
Our technician, Serg Kovtun, arrived on-site and conducted a thorough inspection of the oven. The diagnostic process included the following steps:
Power and Electrical Check:
Serg began by verifying that the oven was receiving proper electrical power. He ensured the unit was securely plugged in and that the circuit breaker had not tripped. He also tested the outlet to confirm continuous voltage supply.
Thermostat and Fan Motor Evaluation:
Next, he examined the thermostat settings and tested its functionality to confirm accurate temperature readings and proper signals to the fan. Serg then inspected the fan motor itself, checking for any signs of burnout or mechanical failure.
Wiring and Connections:
He carefully reviewed all wiring and connections between the control board and the fan motor to identify any loose, corroded, or damaged wires that could be interfering with the fan’s operation.
Outcome:
After identifying a faulty wiring connection that was preventing power from reaching the fan motor, Serg repaired the connection and tested the system. The oven fan resumed normal operation, and a follow-up heating cycle confirmed consistent airflow and temperature distribution.
Time Spent: 45 minutes
The client was pleased with the swift diagnosis and repair, and expressed appreciation for Serg’s clear communication and efficient work.
