Problem Description: A homeowner in Mint Hill, NC, contacted SmartFix Appliance Repair after noticing frost buildup inside their refrigerator. This issue caused inconsistent cooling and affected the quality of stored food. The client suspected problems with the thermostat, door seal, or defrost system, and requested a professional inspection to resolve the issue.
Solution: Our skilled technician, Alex, responded to the service request promptly. He started by checking the refrigerator’s thermostat to ensure it was set to the correct temperature and functioning properly. After confirming the thermostat was in working order, Alex inspected the door seal for any gaps or signs of wear that could allow warm air to enter and cause condensation.
Next, he examined the ventilation holes inside the fridge to make sure they were not obstructed, which could hinder air circulation and lead to frost formation. Alex then proceeded to inspect the defrost system, looking for any faults in the heating element or defrost timer that could prevent the system from properly removing frost.
After identifying and addressing the issue, Alex ensured the refrigerator was cooling correctly by running a test cycle. The frost buildup was eliminated, and the appliance returned to normal functioning.
Time Spent: 1 hour
