Cooktop Not Heating in Mint Hill, NC

Problem Description:
A client in Mint Hill, NC, contacted SmartFix Appliance Repair because their cooktop was not heating, which disrupted cooking routines and caused significant inconvenience. The client needed a fast solution to restore the cooktop’s functionality.

Solution:
Technician Alex arrived on-site and began diagnosing the issue with the cooktop. He first checked the power supply to ensure the cooktop was receiving electricity. Next, Alex inspected the burner connections to make sure there were no loose or damaged wires causing the issue.

After confirming the connections were intact, Alex tested the control board to rule out any electrical faults. He also checked the heating element to verify if it was in working condition. Upon inspection, Alex found that the heating element was faulty and needed replacement.

After replacing the defective heating element and resetting the cooktop, Alex tested it to ensure it was heating properly.

Time Spent: 30 minutes

The client was satisfied with the fast resolution and was able to use their cooktop again without delay.