Problem Description:
A homeowner in Indian Trail, NC, reached out to SmartFix Appliance Repair after experiencing uneven baking results in their Samsung oven. They noted the absence of fan noise during convection mode, which led to inconsistent heating and extended cooking times. Suspecting a convection fan failure, the client requested immediate professional assistance.
Solution:
Technician Kostya Volkov was dispatched for a same-day visit to inspect and repair the issue. Upon arrival, he removed the oven’s rear panel to access the convection fan assembly.
Kostya confirmed that the fan motor was receiving power, but remained unresponsive. A closer inspection revealed that the motor had seized due to heavy grease buildup and worn bearings – a common issue in ovens used regularly for roasting and baking.
He replaced the faulty convection fan motor with an OEM Samsung part. Before reassembly, Kostya cleaned the internal cavity to improve airflow and prevent future obstructions.
After completing the installation, he ran a full convection cycle with preheating and baking tests. The fan resumed normal operation, and heat distribution was restored to optimal levels.
Time Spent: 2 hours (diagnostic + repair same day)
The client expressed satisfaction with the quick diagnosis and professional repair, noting an immediate improvement in cooking performance.
