Refrigerator Repair in Indian Trail, NC

Problem Description:
A customer contacted SmartFix Appliance Repair with a concern: their refrigerator had stopped cooling effectively, which was putting their food at risk of spoilage and could also increase their energy bills.

Solution:
Technician Kostya Volkov, who primarily serves the Matthews and Indian Trail areas, was assigned to diagnose and repair the issue. Upon arrival, Kostya quickly assessed the situation and took the following steps:

• Checked refrigerant levels: Kostya found that the refrigerant levels were low, which was affecting the refrigerator’s ability to cool.
• Cleaned condenser coils: He cleaned the condenser coils, which had accumulated dust and debris, improving the efficiency of heat exchange and cooling.
• Replaced thermostat: Kostya also found that the thermostat was malfunctioning and reading inaccurate temperatures, so he replaced it with a new, functioning part.

Once the repairs were completed, the refrigerator was able to maintain optimal cooling temperatures, and the customer was pleased with the restored functionality.

Time Spent: 1.5 hours