Case Study: Oven Thermostat Malfunction in Concord, NC
Problem Description:
A homeowner in Concord, NC, contacted us after noticing that their oven’s heating temperature didn’t match the set level. This caused food to be undercooked or burnt, impacting cooking results. The client requested a prompt inspection and repair to restore accurate temperature control.
Solution:
Our technician, Kostya Volkov, arrived quickly and began by testing the oven’s thermostat for proper functionality. After confirming the thermostat was faulty and causing temperature inconsistencies, Kostya removed the defective part and installed a new, OEM replacement thermostat.
Once the new thermostat was in place, he tested the oven’s heating to ensure it reached and maintained the correct temperature settings. The oven operated accurately, and cooking performance was fully restored.
Time Spent: 30 minutes (diagnostic and repair)
