Problem Description:
A client in Concord, NC, contacted SmartFix Appliance Repair due to an unusual noise and vibration coming from their stovetop burner during use. The disturbance raised concerns about the safety and performance of the appliance, and the client requested a professional inspection to diagnose and resolve the issue promptly.
Solution:
Technician Kostya Volkov arrived on-site to evaluate the source of the noise and vibration. He began by closely inspecting the burner assembly to check for any loose or misaligned components. Kostya ensured that all parts were properly seated and that the burner was securely mounted.
He then examined the internal components of the stove to rule out any physical obstructions or wear that could contribute to the vibrations. During the inspection, he also tested the burner while in operation to observe the behavior and confirm the source of the issue.
Kostya identified a minor misalignment in the burner bracket, which was causing the vibration. He adjusted the alignment and re-secured the components, ensuring a stable and quiet operation. After the fix, he ran a final test to confirm the noise was eliminated and the burner functioned smoothly.
Time Spent: 30 minutes
The client appreciated the efficient troubleshooting and the quick restoration of normal burner operation.
