Overview:
A resident in Matthews, NC, reached out to SmartFix Appliance Repair with concerns that their Frigidaire refrigerator was no longer cooling properly, while the freezer compartment remained functional. Perishable food was spoiling quickly, prompting the client to request a prompt diagnostic and repair.
Problem Description:
The refrigerator section of the unit was not maintaining a cool temperature, despite the freezer operating normally. The client noted reduced airflow in the fridge and suspected a problem with internal circulation or temperature control. Concerned about food safety and further damage, they requested service as soon as possible.
Diagnosis and Solution:
Our technician, Mike Matveev, arrived the following morning and began with a full inspection of the appliance.
Evaporator Fan and Control Board Inspection:
Mike opened the rear panel of the refrigerator and examined the evaporator fan motor, which is responsible for circulating cold air from the freezer to the fridge. He confirmed the control board was sending power but noted that the fan motor had failed and was not operating.
Airflow Clearance and Part Replacement:
Mike sourced a replacement evaporator fan motor from a local supplier the same day. Before installing the new part, he cleared the internal airflow vents to ensure optimal circulation. He then installed the OEM fan motor and reassembled the unit.
Performance Testing:
After repair, Mike monitored the refrigerator’s internal temperature over the next 30 minutes. The temperature began to drop steadily, confirming that air circulation had been restored and cooling resumed as expected.
Time Spent: 2 hours (including part sourcing from local supplier)
The client was relieved to have the refrigerator functioning again without needing to replace the entire unit and thanked Mike for his professional, same-day service.
