Problem Description:
A homeowner in Huntersville, NC, contacted SmartFix Appliance Repair after their Bosch dishwasher failed to start and displayed a water inlet error. Despite the home having an active water supply, the unit remained unresponsive, preventing normal washing cycles. Concerned about further complications, the client requested a prompt and professional solution.
Solution:
Technician Serg Kovtun arrived the next day to diagnose and resolve the issue. He began by inspecting the dishwasher’s inlet valve, confirming that there was no water flow reaching the unit even though the supply line was open.
Serg disconnected the inlet hose and discovered a clogged mesh filter inside the valve, which he carefully cleaned. After restoring water flow through the hose, he retested the valve but found the solenoid still unresponsive.
Upon confirming the valve had failed, Serg replaced it with an OEM Bosch inlet valve sourced in advance. He reassembled the unit and initiated a full test cycle to verify functionality.
The dishwasher filled with water and completed the wash cycle without errors, restoring full performance and reliability.
Time Spent: 1.5 hours
The client was satisfied with the fast and thorough service, especially the technician’s attention to detail and clear explanation of the issue.
