Oven not heating in Mint Hill, NC

Problem Description:
The customer’s oven in Mint Hill, NC, was not heating, causing significant inconvenience during meal preparation.

Solution:
Technician Alex arrived on-site and performed a thorough inspection to diagnose the issue. He began by testing the thermostat to ensure it was functioning properly. He then checked the control board and its power supply to rule out any electrical issues. After inspecting the heating element and wiring, Alex determined that all components were in good condition, but a minor wiring connection needed adjustment. Once the issue was addressed, he tested the oven, and it began heating as expected. The customer was pleased to have their oven back in full working order.

Time Spent: 1 hour